FAQ Management

FAQ Brokers

FAQ Traders

FAQ Backoffice




Does the system interface with real-time exchange feeds?
No, the system is populated with products from exchanges at the start of each day so that listed interests can be quickly and easily defined. There are no plans at present for BrokerHub to provide access to exchange feeds.

How do I install Java?
http://java.sun.com/getjava/download.html

Windows XP no longer comes with the Java VM by default. You must download and install it from Sun. You may need your administrator password to install it.

Does the system handle OTC as well as listed interests?
Yes, the system can handle pure OTC structures with broken dates, percentages,
strikes, etc... as well as listed option structures.

What options strategies can be recorded, disseminated and processed by BrokerHub?
The available option strategies are Call/Put Option, (Ratio) Spread, Calendar Spread, (Ratio) Risk Reversal, Straddle, Strangle, Conversion, Box, Roll, Ladder, Butterfly, Christmas Tree and Condor.

Does the system provide order routing facilities?
Not at the moment. The system provides a way for brokered options prices and
trades to be managed, recorded, disseminated, priced, archived and
administered efficiently.
Closed brokered trades are instantly available to be viewed via a
web-browser and to be interfaced with internal and external systems
(including execution and settlement systems) via our API. BrokerHub is
currently investigating the various options for providing customers tools to
directly link our APIs with exchange APIs.

Does the system include a pricing model?
Numerous options pricing models have been programmed to the system so that volatility levels can be calculated and compared between bids, offers, interests, sectors, etc... This is currently in beta testing and a first version is set to roll out in February 2003.

For which products is the system suitable?
The system is designed to manage and record brokered option volatility trades. The system imports options and underlyings series from listed exchanges that it uses to populate the database. Trade confirmations can be tailor-made according to the standards and protocols of the specific market by using different stylesheets that read the various data contained in XML.





How long will it take to start?
BrokerHub can have brokerage houses up and running a hybrid brokerage solution within a matter of days.

Who takes care of the new releases of the software?
As an ASP, all new releases are implemented internally and take action on all applications simultaneously.

Who takes care of the implementation?
BrokerHub staff will help clients implement the core aspects of migration and are available on-site during the initial implementation phase. After this a fully staffed help desk is available to guide brokers through any problems they may encounter.

How do you ensure security of data?
We apply the best practice in keeping data safe.

All information sent to BrokerHub servers is encrypted with SSL. Rigorous testing and strict policies insure that private information stays private.

The BrokerHub system is constantly monitored by our administrators to ensure that accounts are being used in a normal fashion and that each user is connecting from their habitual IP addresses.

The shared access to the different areas of the database by users is subject to complex privilege layers.

Is it possible to only use parts of BrokerHubs' hybrid brokerage solution?
Yes. It is possible to licence solely the Order Management and price dissemination tool or alternatively to pick and choose whichever modules you require.

How much customisation do you allow?
Brokerage houses can customise trade confirmations according to their wishes.

How do I integrate the solution with the rest of my company?
BrokerHub supplies XML-confirmation files via an API. These are easy to integrate with any internal or external systems.





Must all interests that are entered in BrokerHub be broadcast to all traders?
No. When you launch an interest, just tick the pending box if you want it visible only to your own brokerage house. If you later want to disseminate the interest electronically to traders, click the interest number and then click activate.

Cannot brokers just steal interests belonging to other brokers that are
listed on the platform and work them themselves?
No, Broker passwords allow brokers to see only those interests that are being worked by their brokerage house. Trader passwords allow traders to see all "activated" interests along with the brokerage house that is responsible for the interest. However, all passwords are strictly controlled by BrokerHub which monitors there use by various measures including an IP address monitoring system.
If a trader tells their favourite broker which brokerage house is working
what, then this is a fault of the trader and not the system.

Can I hide trades recorded on BrokerHub from other traders??
Yes, just tick the hide box when crossing a trade on BrokerHub so that only the two counterparties and your brokerage house can see the trade.

How is BrokerHub priced?
BrokerHub is priced according to which modules each user requires. The various modules can be viewed in Broker Tools which is accessible under Platform.

How many bids and offers can be entered on behalf of a trader?
The system allows for each trader to have one bid and one offer entered for each trading interest.

What is the minimum size a broker can post to the system as a bid and/or offer?
The minimum size is decided by a consensus in the market. Usually it is what is known as half an OTC: the minimum default size can be seen by clicking on the product in the market view.

How can I get to use BrokerHub services?
If you work for a regulated options brokerage entity, ring Support on
+44 207 038 2929 to discuss the various modules that may be of interest to you.


Why should I use BrokerHub.Net?
Because it's efficient and saves time and money: exchanges disseminate data via API's so that traders can receive prices directly into their models. Using BrokerHub offers you the same levels of service with brokered prices. Additionaly, as with exchanges, BrokerHub offers real-time trade confirms for positions and trades to be managed and processed efficiently.Because it's efficient and saves time and money: exchanges disseminate data via API's so that traders can receive prices directly into their models. Using BrokerHub offers you the same levels of service with brokered prices. Additionaly, as with exchanges, BrokerHub offers real-time trade confirms for positions and trades to be managed and processed efficiently.

Why shouldn't you expect the same with Brokered strategies?
BrokerHub.Net provides a one-stop shop for access to broker prices,simplifies brokerage administration and is accessible by all parties via the
internet.

How do I get a BrokerHub password?
Traders must be sponsored by at least one member broker of BrokerHub to receive a password. Passwords are available only from restricted personel of BrokerHub due to confidentiality.
Ring Support on +44 208 895 4020 for further information.

How can I get to use BrokerHub services?
If you have ever received a trade confirmation from OTCex Paris, Kyte Group London (Equity Derivatives), Transactions Finance Geneva or any other Brokerage Group that uses BrokerHub services, then you will already have a BrokerHub username.
Ring the BrokerHub help desk on +44 207 038 2929 in order to receive your password: Passwords are strictly controlled by BrokerHub due to confidentiality.

How do I know which brokerage house is working an interest on BrokerHub?
If you are accessing broker prices via BrokerHub's excel client, then broker details are indicated at the end of the interest.
If you are accessing broker prices via a browser, click on the interest number left of the interest to see who is managing the interest.


What about Straight-Through-Processing of stock trades?

Badly processed stock instructions result in late deliveries, fines for which are becoming increasingly severe.
Through interfacing with BrokerHub XML confirms it is possible to process a stock instruction straight-through to your custodian in a format compatible with their systems. Custodians will often charge significantly less for processing trade instructions if you deliver them in an electronic file format resulting in an instant cost saving.

One client of BrokerHub runs a small piece of Visual Basic code (contained in the excel client that we provide) to produce an ASCII "stock instruction file" - this they ftp to their custodian for processing.

For further information call Support on +44 208 895 4020